Legal & Compliance

Privacy Policy

Last updated:  ·  Aethel Seating

Summary

Aethel Seating respects your privacy. We collect only the information necessary to provide our manufacturing and OEM/ODM services, communicate with you, and improve our operations. We do not sell your personal data to third parties. This policy explains what we collect, how we use it, and your rights regarding your information.

1. Overview

Aethel Seating ("we," "us," or "our") is a premium ergonomic mesh chair manufacturer headquartered in Foshan, China. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage us for OEM/ODM manufacturing services.

By interacting with our website or services, you acknowledge the practices described in this Privacy Policy. If you do not agree with the terms herein, please discontinue use of our services and refrain from providing us with your personal information.

This policy applies to all personal data collected through our website, email communications, trade show interactions, and business engagements globally, including clients in Europe, North America, South America, the Middle East, Australia, Japan, South Korea, and emerging markets.

2. Information We Collect

We collect information in several ways depending on how you interact with us:

Information You Provide

  • Full name and job title
  • Company name and business address
  • Email address and phone number
  • Product specifications and OEM/ODM requirements
  • Messages and correspondence submitted via contact forms or email

Automatically Collected Data

  • IP address and approximate geolocation
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and search terms
  • Cookie identifiers and session data

Business Transaction Data

In the course of OEM/ODM manufacturing engagements, we may collect additional business information including purchase orders, product design files, quality specifications, shipping and logistics details, payment information (processed through secure third-party payment processors), and contractual documents necessary to fulfill your manufacturing requirements.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

01

Service Delivery

Processing and fulfilling OEM/ODM manufacturing orders, managing production timelines, coordinating quality assurance, and arranging logistics and delivery.

02

Communication

Responding to inquiries, providing product information, sending order updates, and delivering our 7×24 customer support services including pre-sales and after-sales assistance.

03

Business Development

Sending relevant product catalogs, R&D updates, trade show invitations, and industry news to existing and prospective business partners, subject to your communication preferences.

04

Website Improvement

Analyzing usage patterns to enhance website performance, user experience, and content relevance for our international B2B audience.

05

Legal & Compliance

Complying with applicable laws and regulations, resolving disputes, enforcing agreements, and protecting the rights and safety of Aethel Seating and our clients.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers & Partners

We engage trusted third-party service providers who assist in operating our business, including logistics partners, freight forwarders, payment processors, IT infrastructure providers, and professional advisors (legal, accounting). These parties are contractually obligated to protect your information and may only use it to perform services on our behalf.

Manufacturing & Supply Chain

To fulfill OEM/ODM orders, limited product specification and delivery information may be shared with our verified material suppliers and logistics partners in China's Greater Bay Area manufacturing ecosystem. All such parties are bound by confidentiality obligations.

Legal Requirements

We may disclose information when required by applicable law, court order, or governmental authority, or when we believe disclosure is necessary to protect our legal rights, prevent fraud, or ensure the safety of our employees and clients.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our website is used.

Cookie Type Purpose Duration
Essential Required for core website functionality and security Session
Analytics Understand visitor behavior and improve user experience Up to 2 years
Functional Remember your preferences and language settings 1 year
Marketing Deliver relevant content and measure campaign performance Up to 90 days

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. For EU/EEA visitors, we comply with applicable ePrivacy and GDPR requirements regarding cookie consent.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL Encryption

All data transmitted via HTTPS/TLS encryption

Access Controls

Role-based access limited to authorized personnel

Regular Audits

Periodic security assessments and updates

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected parties in the event of a data breach as required by applicable law.

7. International Data Transfers

As a China-based manufacturer serving clients globally across Europe, North America, the Middle East, and beyond, your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

For clients in the European Economic Area (EEA) or United Kingdom, we ensure that such transfers are subject to appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms as required under GDPR. We are committed to ensuring your data receives an adequate level of protection wherever it is processed.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information. We honor these rights for all our global clients to the extent required by law:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data ("right to be forgotten").

Right to Restriction

Request that we limit how we process your data.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at mikesinger2006@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Business records related to OEM/ODM manufacturing contracts, purchase orders, and invoices are typically retained for a minimum of seven (7) years in accordance with Chinese tax and commercial law requirements. Contact and inquiry data from prospective clients is retained for up to three (3) years from the last point of contact.

Website analytics data is retained in aggregated, anonymized form. When personal data is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

10. Children's Privacy

Our website and services are intended exclusively for business-to-business (B2B) use and are directed at professionals and companies in the furniture industry. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our records. If you believe we have collected information from a minor, please contact us immediately at mikesinger2006@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued engagement with our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our team. We are committed to addressing your privacy inquiries promptly and transparently.

Aethel Seating

The World's Leading Manufacturer of Ergonomic Mesh Chairs
Foshan, Guangdong, China (Greater Bay Area)

Response Time

Within 24 hours
7×24 Support Available

Aethel Seating © 2025

This Privacy Policy was last updated on January 1, 2025.